Question, support request, partnership pitch, bug report — pick the channel that fits.
For general questions, account, payment, and subscription matters. Reply within 24 hours.
support@shoalbot.com →For quick questions and technical support, reach us on Telegram. Priority for PRO users.
@ShoalDev →Subscription cancellation, refund requests, invoice issues.
sub@shoalbot.com →New feature suggestions or bug reports on the bot side.
feedback@shoalbot.com →